Ep. 86: Employee & Customer Experience – Connected & Activated.

We live in the experience age where the lines are blurred between our consumer and our employee experiences. We demand…

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Ep. 85: Bring Your Human To Work.

There’s been a lot of talk about making the workplace more human, more empathizing with employees’ needs, behaviors, aspirations. With…

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Ep. 84: Cisco Executive Finds an Unlikely Adversary in Middle Management to Drive Innovation.

Almost all companies talk about innovation, but regretfully most of them have no idea what it really entails. Innovation is…

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Ep. 83: Breaking the rules of leadership.

In any organization, being a leader has nothing to do with a job title. Being a leader means being able…

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