Ep. 38: Diversity & Inclusion – It all begins and ends with the people.

Companies are discovering that the failure to establish inclusive and diverse work environments today has legal, financial, and social consequences. As the pressure for meaningful change continues to build, companies will need to adapt organization-specific strategies to establish and improve workplace cultures. 2018 is the year diversity and inclusion strategies will be widely adopted across all industries and workplaces.

For instance, Best Buy values everyone’s talents, life experiences, beliefs and backgrounds. Part of the reason they’re so good at creating incredible experiences for their diverse customers is because of their diverse culture. They hire a diverse workforce to match their customer base diversity.

This week my guest is John Hardy, calling from Minneapolis. He is the Diversity and Inclusion Manager at Best Buy.

Today with John we will talk about:
– What D&I means at Best Buy and how it fits in the corporate strategy.
– What diversity is vs. inclusion.
– How Best Buy measures the impact of D&I on its business.
– How they get managers and employees to buy in their D&I initiatives.
– What challenges they’ve faced along the way.
– What advice John has to share around D&!.

Note: you can follow John on LinkedIn and Best Buy on LinkedIn, Twitter, Facebook, Instagram and Pinterest.

This episode is brought to you by Fusion Alliance. Fusion Alliance delivers holistic solutions fusing together data, digital and technology to redefine customer experiences and move your ideas to execution. That’s why businesses across multiple industries have relied on Fusion’s expertise and partnership for over 25 years.

If you want to send me feedback, suggestions for future topics or guests, you can reach me at svincent@exsummit.com or on Twitter @eX_Summit.

Thanks for listening.

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