Ep. 93: Why building a culture of learning is important.

Our Mom and Pop’s generation was attracted by the type of companies that offers a strong sense of job security and good benefits. That was pretty much it.
Job security is gone. Employees benefits such as 401K, health insurance, PTO are commoditized; they’re no longer a differentiator to attract or retain talent. They are a basic expectation like getting a paycheck.
Today, employees are more focused on finding a company that has a positive, strong company culture revolved around learning and growth.

To cater to employees’ expectations and remain competitive, organizations have to focus on the development of a strong company culture that supports learning and employee growth.

Employee growth – both personal and professional – is possible in a work environment in which learning is so ingrained that it simply becomes a way of life. Studies show that only 31% of organizations have a culture of learning. These leading organizations have adopted an agile mindset, where constant change is the norm and seen as a moment for employees to develop growth mindsets and seek out new opportunities to learn and to share knowledge with their colleagues.

Over his 20 years in technology, Jeff Gothelf has worked to bring a customer-centric, evidence-based approach to product strategy, design, and leadership at a wide range of companies.

Jeff believes the problem that many companies face is that most of our management techniques were created at a time when this two-way conversation companies and consumers now have, (thanks to the internet), didn’t exist. Instead, we’re using management tools that were built for a completely different pace of operations— the past century’s manufacturing economy.

“I believe too much time and money is wasted on ideas that don’t work. Today’s leaders must inspire and collaborate, not micromanage, to drive agility and innovation in their organizations. This doesn’t happen enough which leads to too many people hating their jobs. They shouldn’t.”

Most recently Jeff co-founded Sense & Respond Press, a publishing house for practical business books for busy executives.

Jeff has worked with many companies including 3M, Target, CNBC, Telefonica, GE, Capital One, Autotrader and more. 

Today with Jeff we talk about:
– Why humility is important to business management, and why most organizations lack it
– How to build a customer-centric product-led organization
– Why building a culture of learning is important
– Why we need to change current management tools that were built for a different pace of operation
– How to shift from output (making stuff) to outcomes (changing behavior)
– The real reason employees hate their job and how leaders can turn it around in 30 days
– Micromanaging will never drive agility, and what to do instead
– If you don’t do this one thing in your organization, you will eventually fail.

Note: you can follow Jeff on LinkedIn, Twitter and find his books his website.

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Support for this podcast is brought to you by LifeGuides. Responding to the inevitable and unexpected Life Challenges of your employees is one of the most profound opportunities to express your level of care, empathy, and compassion for the well-being of your people.
The LifeGuides Network™ partners with organizations who recognize this profound opportunity and provides them with a platform to match their employees who are going through a specific Life Challenge with trained Guides who have successfully navigated the same Life Challenge.
LifeGuides is a peer-to-peer network that exists to unlock and share the largest untapped and valuable resource on the planet – Human Wisdom and Experience.
Find out more at www.lifeguides.com.

If you want to send me feedback, suggestions for future topics or guests, you can reach me at svincent@exsummit.com or on Twitter @eX_Summit. 

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