Ep. 86: Employee & Customer Experience – Connected & Activated.

We live in the experience age where the lines are blurred between our consumer and our employee experiences. We demand…

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Ep. 84: Cisco Executive Finds an Unlikely Adversary in Middle Management to Drive Innovation.

Almost all companies talk about innovation, but regretfully most of them have no idea what it really entails. Innovation is…

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Ep. 80: It’s OK to screw up.

Perfection doesn’t exist. Vulnerability, the acceptance of failure, is what makes leaders great. The common thinking of perfection leading to…

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Ep. 68: Why Internal Communication is the key driver of employee engagement.

The communication effectiveness of your organization is a critical driver for employee commitment. When information is genuine and transparent, when…

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