Ep. 44: What is creating engagement? The EXPERIENCE. For customers as for employees.

I’m sorry to tell you this, but the HR function the way you know it is dying. The point is…

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Ep. 43: How to automate HR so that it can focus on what’s the most important: the EMPLOYEES.

Often, HR activities are focused in performing repetitive and laborious tasks than getting involved in actual strategic aspects of the business.…

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Ep. 42: How to create a winning culture built on strong values.

The traditional relationship between employer and employee is being challenged, and some companies have already adopted this new mindset –…

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Ep. 41: Here is how learning and development become key drivers to employee engagement.

“Learning opportunities are among the largest drivers of employee engagement and strong workplace culture – they are part of the…

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Ep. 40: Why competition is now more about talent than it is about products.

My belief is that the next 10-15 years will be about the employee experience, the same way the past 10-15…

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Ep. 39: Employee Engagement In Not-For-Profits: Harder Than You Think.

It’s been demonstrated through multiple studies that a sense purpose is not only critical to drive a business’ s success,…

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Ep. 38: Diversity & Inclusion – It all begins and ends with the people.

Companies are discovering that the failure to establish inclusive and diverse work environments today has legal, financial, and social consequences.…

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Ep. 37: The digital transformation is disrupting the workplace. You’ve got to embrace it.

Digital transformation and employee engagement are 2018 priorities for most business leaders, but they are rarely connected together. Organizations are…

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Ep. 36: Happiness at work is not a destination. It’s a journey.

“Happiness at work is closely correlated with a culture of greater performance and productivity as well as greater energy, better reviews, faster…

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Ep. 35: To Have Happy Customers, You Need Happy Employees. The Zappos Way.

A few years ago Zappos CEO Tony Hsieh boldly reshaped his company in a way that the musicians of a…

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